Goldsmiths' Virtual Learning Environment

News & announcements

Roxanne aged 2
Turnitin Fault - Now Fixed (08.05.17)
by Roxanne Myles - Monday, 8 May 2017, 4:42 PM
 

Turnitin UK experienced a service degradation between 10:00am and 04:00pm BST on the 8th of May.


During the degradation users may have been unable to load submissions in the Document Viewer and mark them.


The issue is now resolved.


This was entirely a fault with external TII systems, and not a problem with learn.gold. 


TII have apologised for the inconvenience that this has caused.  


TaLIC Team,

tel@gold.ac.uk

Roxanne aged 2
Turnitin service disruption today (08.05.17)
by Roxanne Myles - Monday, 8 May 2017, 1:00 PM
 

Turnitin UK is currently experiencing a service disruption. They are working to resolve this and will provide an update as soon as possible.


This problem has nothing to do with learn.gold.  It is a Turnitin fault, that can only be solved by the external company - Turnitin.


Thank you for your understanding,

TaLIC Team

tel@gold.ac.uk

Roxanne aged 2
Medial Video Server - Upgrade 10.04.17
by Roxanne Myles - Monday, 10 April 2017, 9:38 AM
 

Please be aware that the Medial Video Server is being updated today 10.04.17.


Users with Video Editor privileges, will not be able to embed videos using the medial application while this is happening.


We will inform you when the service is back online.


Thanks for your understanding.


TaLIC Team.